Terms and Conditions for Vrinda Technology Services
Welcome to Vrinda Technology. By subscribing to or using any of our services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Service Agreement: This agreement is between Vrinda Technology and the subscriber of any Vrinda Technology service.
2. Service Provision: The Company agrees to provide the Customer with internet connectivity services as per the selected plan. The Company will make every reasonable effort to maintain a continuous and uninterrupted internet connection but does not guarantee that the service will be uninterrupted or error-free.
3. Payment and Billing: The Customer agrees to pay all charges associated with the Service, including installation fees, monthly plan charges, and any other fees incurred. Payment is due by the specified due date on the billing statement. Late payments may result in service interruption or termination.
4. Installation and Equipment: Any equipment provided by the Company for the Service remains the property of Vrinda Technology. The Customer is responsible for the safekeeping of the equipment. Any damage or loss may result in charges to the Customer.
5. Use of Service: The Customer agrees to use the Service in compliance with applicable laws and not for any unlawful purposes. The Customer is responsible for the security and appropriate use of their service account and any equipment or network related to the Service.
6. Service Changes and Cancellation: The Customer may request changes to their service plan or cancel the service by contacting the Company’s customer service. Cancellations must be made in compliance with the refund policy outlined by the Company.
7. Refund Policy: A 50% refund of the installation charge is available if the service is cancelled and the connection is disconnected within 15 days of activation. No refunds are available for monthly plan payments once the service month has commenced.
8. Limitation of Liability: The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service.
9. Modification of Terms: The Company reserves the right to modify these terms and conditions at any time. Changes will become effective immediately upon posting to the Company’s website or direct communication to the Customer.
10. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company operates.
11. Dispute Resolution: Any disputes arising out of or in connection with this agreement shall be resolved through negotiation between the parties. If a resolution cannot be reached, disputes shall be settled through arbitration or legal proceedings as determined by the jurisdiction’s laws.
By using Vrinda Technology services, the Customer acknowledges that they have read, understood, and agreed to be bound by these terms and conditions.