Vrinda Technology Refund Policy

At Vrinda Technology, we strive to provide our customers with exceptional service and support. We understand that circumstances may change, leading to the need for cancellation of our services. Below is our refund policy, designed to be fair and transparent to all our clients.

1. Installation Refund: Customers are eligible to receive a 50% refund of the initial installation charge if the service is discontinued and the connection is disconnected within 15 days of activation. To initiate a refund, customers must contact our customer service department and provide a valid reason for the disconnection. The request will be processed, and the eligible refund amount will be credited to the customer’s account within a specified timeframe after the disconnection has been confirmed.

2. Monthly Plan Payments: Please note that we do not offer refunds for any monthly plan payments once the service month has commenced. We encourage our customers to carefully consider their service plans before purchase.

3. Service Cancellation: To cancel your service, please contact our customer service team with your account details. Our team will guide you through the process and inform you of any necessary steps or information required.

4. Exceptions: Any exceptions to this policy will be considered on a case-by-case basis at the discretion of Vrinda Technology management. We reserve the right to modify or change the refund policy at any time without prior notice.

We are dedicated to ensuring your satisfaction with our services and support. For any further questions or concerns regarding our refund policy, please contact our customer service team.